Brand and Marketing Design for Mining Company, South32
Brand and marketing communication design for the mining sector
South32 is a leading international mining company. We've been delighted to work with their dynamic brand and communications teams to build internal and external communication solutions that inspire, unite and encourage their workforce to work safely..
Brand, design and communication solutions for mining
We understand mining – and how to communicate it. That’s why South32 partnered with us to deliver strategic design and marketing solutions across its South African operations, including their corporate office, Hillside Aluminium Smelter, and the Hotazel Manganese Mine.
In large-scale organisations like South32, communication needs to be timely, clear and inclusive – whether you’re engaging employees, connecting with communities or speaking to stakeholders around the world. From internal comms to external campaigns, you need powerful messages and meaningful visuals that resonate.
With the South32 brand identity already firmly in place, we collaborated with local teams to craft compelling, on-brand materials that deliver impact – across every touchpoint.



Internal communications
Strong internal communication is the backbone of any successful organisation – especially in dynamic environments like mining. We work closely with South32’s teams across operations to create communications that are relevant, timely and people-focused.
We start by measuring impact. Through regular employee surveys, we gather insights to shape internal communication strategies that meet real needs on the ground.
From there, we craft multi-channel campaigns using tools that reach employees where they are – including a daily digital newsletter, targeted WhatsApp messaging, TV screens in high-traffic areas, and printed collateral like table-talkers for canteens.
External communications
Stakeholder engagement, community relations, and public messaging are all key to South32’s communication success. Each year, we facilitate strategic communication workshops to define goals and select the right channels.
Following these sessions, we develop and roll out integrated campaigns designed to build trust, visibility and connection – from printed materials to digital assets that align with both the global brand and local context.
Communication campaigns
From mental health to HIV awareness, from safety moments to ESG initiatives – we create communication campaigns that matter.
Every campaign begins with a clear goal and audience insight. We then design attention-grabbing visuals and messages that are both brand-aligned and human-centred. Our campaign rollouts include a full suite of assets: posters, digital screens, WhatsApp messages, flyers, leaflets, tent cards, adverts and more.
Signage and wayfinding
Whether it’s internal navigation or external messaging at key touchpoints like airports or mine entrances, signage plays a crucial role in communication. We design clear, on-brand signage that guides, informs and enhances safety across all sites.
Toolbox Talks
We produce a steady stream of engaging, easy-to-digest Toolbox Talks to raise awareness and drive behaviour change. Topics range from health and safety to wellbeing and workplace culture – always fresh, relevant and aligned with operational priorities.
Translation services
Clear communication means speaking everyone’s language. We partner with trusted translators to ensure all employee communications are accurately and sensitively translated into isiZulu, Setswana, Afrikaans and Portuguese – supporting inclusion across multilingual teams.


Strategy-based creative solutions
As a full-service agency, we bring strategy, design and content creation together – all under one roof. We also coordinate third-party providers to ensure everything stays on-brand, on-message and on time.
Our partnership with South32 is built on a strategic foundation. We work closely with their communications specialists across operations – including the corporate office, Hillside Aluminium Smelter, and Hotazel Manganese Mine – to continually refine and evolve their brand and communications strategy.
Each planning cycle begins with a review: we assess the performance of past campaigns and projects, identify what worked, and build on those successes. Together, we set clear KPIs and determine how to meet them through focused communication initiatives.
Once agreed, we map everything into a detailed campaign calendar within our project management system – ensuring clarity, consistency and seamless rollout.
Mining is a safety-critical industry, and we account for that in our planning. Our strategies are built with agility in mind, allowing space and budget for last-minute health and safety priorities when they arise.
To maximise efficiency and brand coherence, we also develop reusable libraries and custom templates. This helps streamline future campaigns while making the most of every resource.
With deep mining-sector expertise, senior creative talent, a dedicated core team and an AI-boosted workflow, we deliver high-volume, high-impact communications – on brand, on brief and always on time.
If you’re looking for strategic communications that keep pace with your business – we’re ready to make it happen.
Mining brand and marketing design services include:
Brand Management & Design
Internal Communications
External Communications

Safety campaigns
All workplaces need to be safe. SHEQ is a key topic in the mining, energy and minerals sectors. As a responsible employer, South32 is extremely focused on safety presentations and campaigns campaigns that encourage their employees to work safely so that they can go home safely to their families.

Health campaigns
A healthy workforce starts with education. It's imperative that a company engages with their employees by teaching them healthy habits and encouraging dialogue around health concerns. Our health campaigns focus on holistic health in large and small workplaces.
ESG messaging
Effective external affairs communication with the public, local communities, government and stakeholders is a key element of an ESG communications strategy. If not done correctly, it can lessen the positive impact or, even worse, have a negative impact.
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